Help centre
Frequently asked questions
Quick answers about how we work, what things cost and how support is handled. Can't find yours? Ask us directly.
General
How long has Rille Ville Concept been in business?
Rille Ville Concept was established in 2022 and has delivered solar, electrical, agricultural and software projects for households, schools, farms and small businesses across Abuja and the FCT.
Where is your office located?
Our office is in Kuje, Abuja, Federal Capital Territory. Site visits can be scheduled anywhere within Abuja and the surrounding FCT councils.
Payments
Do you accept part payment?
Yes. A minimum of 60% is required before materials are purchased. The balance is due on or before installation is completed.
Which payment methods do you accept?
Bank transfer, POS, cheque and cash. Every payment is acknowledged with an official Rille Ville receipt carrying a reference number.
Rille Ville Digital
Do you build software for small businesses?
Yes. We build stock control, invoicing, farm records and customer management systems, as well as corporate websites and e-commerce stores.
Do you provide ongoing IT support?
We offer monthly support retainers covering hosting, email, backups, device troubleshooting and system updates.
Rille Ville Farms
Do you sell day-old chicks, broilers and eggs?
Yes. We run broiler and layer batches and supply live birds, eggs and processed produce to households, restaurants and market traders within Abuja.
Do you take farm management contracts?
Yes. We set up poultry units and can run them on a management contract covering feeding, vaccination, record keeping and sales.
Solar & Electrical
How long does a typical solar installation take?
A residential hybrid system is usually designed, supplied and commissioned within 5 to 10 working days from the day the quotation is approved, provided materials are in stock.
Do you carry out a site assessment before quoting?
Yes. Every solar request starts with a site assessment and load study so the system is sized around your real usage rather than guesswork.
What warranty do you offer on installations?
Installations carry a workmanship warranty while components carry the manufacturer warranty. Standard residential systems are covered for 12 months from completion, with maintenance options afterwards.
Can you upgrade an existing inverter system?
Yes. We audit the current inverter, battery and load profile, then recommend an upgrade path that reuses what is still serviceable.
Still have a question?
Send it over — we reply to every enquiry, usually the same working day.